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Know Before You Go

The Oasis - Palm Springs, California

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Emergency Info

(None)

Renovation/Construction Projects
Around the Grounds

Tree Removal:  On Wednesday, April 24, 2024, the Landscaping Tree Crew will be removing 7 nuisance trees between the hours of 9am-2pm.

Annual Pool Maintenance:  Beginning April 29, 2024, one pool will be closed every week for maintenance, with completion expected by June 7, 2024.

Flat Roofs: Cleaning and recoating will begin July 29, 2024 with a scheduled completion date of August 30, 2024. These dates are subject to change due to weather related issues. 

Travel Info

Based on the increased volume of tourists throughout the Palm Springs area, we recommend you plan ahead and make reservations in advance for special events and restaurants. Our goal is that you enjoy the Oasis Resort and make the most out of your visit to Palm Springs. Click on the below links to explore the numerous events and restaurants in the area.

Palm Springs Calendar of Events search by day, week or venue. (palmspringslife.com)

https://la.eater.com/maps/best-palm-springs-restaurants-bars-indio-coachella

Resort Info

Check-in Time: Due to staffing issues and high occupancy, we have experienced delays with making units available by 4pm on days with a high check-in volume. You are welcome to leave your bags with the front desk and use the resort facilities while you wait for the room to be ready. We appreciate your understanding and patience.

CA Drought Water Policy: The Oasis Resort is located in the Coachella Valley which is part of the Sonoran Desert. Water conservation is a priority, and now with mandated water conservation measures issued by both the State of CA and our local Desert Water Agency (DWA), VI is even more proactive on our water use at the Oasis. To meet our 36% goal of reduction:
  • Watering has been set between 10 pm and 6 am three (3) nights a week
  • drought-resistant desert landscaping is now in place

 Access: There are no elevators. The majority of units are ground level with no interior stairs.

  • Studio EZ and One Bedroom EZ Access units are equipped with a roll-in shower instead of a tub.
  • Two Bedroom Den EZ Access units do not have roll-in showers but low-rise bath tubs.
  • EZ Access Units are located on the ground floor.

EZ Access Unit: If you have specific accommodation needs due to mobility or accessibility, please contact your Owner Services representative at 1.800.444.6633 to discuss your options. Due to the age and the structure of the building some units are not accessible for guests with mobility issues.

BBQs - All VI units are equipped with an electric BBQ in the patio/deck.

Bikes: Two bicycles come with each unit. Helmets are not provided.

Golf and Tennis: For information, please contact the VI Front Desk.

Pools and Hot Tubs: All pools/hot tubs are non-smoking. All pools/hot tubs are heated during the winter months, approximately October through April. During the warm months, late spring through early fall, the pools are not heated.

WIFI: VI has upgraded internet accessibility at the Oasis to provide free WIFI in all condominiums, as well as at the main pool and clubhouse.

Our property does not have charging stations for electric vehicles available. Owners can use the link below to help search for the nearest charging station:

https://chargehub.com/en/charging-stations-map.html

**VI Resorts does not maintain this website and we cannot guarantee that it will always have the most up to date information.

 

Resort Activities

Please speak with the front desk for more information.

Fees/Taxes

Fines: The following fines will be assessed for non-compliance.

Over-occupancy Policy: $50.00 per person, per night. Occupancy limits apply to all ages including infants.

No Pet Policy: $350.00. Pets are not allowed at VI Resorts. 

No Smoking Policy: $350.00. Smoking is not allowed in rooms, decks, lanais or patios.

Late Check-out Policy: $25.00 charged every half hour after check-out time of 11:00am.

Keys: Charges will occur if Front Gate Keys, Bike Keys, Room Keys, or Garage Door Openers are not returned upon check-out.

Lost Room Key Fee: $2.00

Lost or Damaged Pool Towels Fee: $25.00

Lost Bike Fee: $250.00

Lost Garage Key Fee: $25.00

Lost Bike Lock or Cable Fee: $50.00

Lost Garage Remote Fee: $50.00

Lost Garage Side Door Key Fee: $25.00 

Amazon Fire TV Stick: Increase your entertainment options with the Amazon Fire TV stick available at the Oasis resort. Use the Fire TV stick with your own account to view Netflix, Amazon Instant Video, Hulu Plus, Movies, On Demand sports, music, and games from the comfort of your unit. Request the Fire TV Stick at the Front Desk. Cost is $1 a day with a $ 50.00 refundable deposit.